Careers

Customer Service Representative

Primary Duties
  • Connect customers to information and resources in a clear and pleasant manner while managing multiple inquiries.
  • Intake, Diagnose, & solve basic and complex customer questions or issues with Universal’s supported solutions.
  • Resolve issues that may not have standard documentation, while documenting the issue & resolution in a clear manner.
  • Must be willing to show your work.
Basic Qualifications
  • Prior help desk experience providing software support to external customers.
  • Technical aptitude and troubleshooting skills.
  • Ability to resolve challenging issues in an effective manner.
  • Capable of thinking on your feet, working well a team atmosphere, self-motivated, and a dedication and commitment to the job at hand.
  • Looking for someone with a great attitude that is willing to learn and progressively strive to advance both professional and personally.

Software Developer

Software Engineers and Web/Mobile Developers We are continuously seeking qualified, talented software engineers to further expand our brand and services in this growing national healthcare market. We are developing various solutions in many...

Software Trainer

Perform classroom and web training. Create customized training plans. Support project timeline as directed by Implementations PM