About Us

Our History, Values & Leadership

a Universal Software Solutions employee presenting to potential clients

Universal Software Solutions was founded on January 1st 2000 in response to a demand in the market for an automated data management solution.

The goal was to provide operational efficiencies in a barrier-free environment with flexibility and scalability. Universal prides itself on creating products built on a nimble and sophisticated database structure that allows providers in the post-acute healthcare market to provide exemplary patient care with lean resources.

Universal has been a privately held company with consistent leadership & product visionaries since inception. After nearly twenty years of providing a dependable solution to America’s top post acute-care healthcare providers, the desire and focused vision of Universal ensures another twenty.

The Universal Team is comprised of unique and talented software professionals specializing in product engineering, software education, and customer service based in Davison, Michigan; all of whom go above and beyond for clients every day. With Universal, it’s personal.


Our Leadership

Chris Dobiesz, CEO

Chris has celebrated a 30-year career in software development and information technology, and holds an MBA in Business Administration. He is the visionary behind Universal products like HDMS and StowPoint and is continually working to provide innovative solutions to our clients. In his free time, he is a proud husband, father, and grandfather who enjoys spending time outdoors with his grandchildren.

Dave Golen Sr, VP Business Development

Dave has been on the forefront of connecting healthcare providers to new solutions since 2002. His specialty is people and process, and his hands-on approach to sales and implementation is the cornerstone to Universal’s success. When not working directly with clients, Dave is a proud husband, father, and grandfather who enjoys golfing and working on cars with his sons.

Jo Ellen Collazo, Product Manager

Jo Ellen has spent that last 30 years in information technology, with 20 of those years working as a programmer/analyst & software engineer in the financial, automotive, and HME industries. She currently manages development for HDMS, VendorLink, StowPoint, and Mobile solutions. In her personal time, she enjoys visiting national parks with her family.

Dave W. Golen, Operations Manager

Dave has worked for Universal since 2005 and excels in every aspect of customer service, from software support and trainer, to implementations manager. Dave also plays a vital role in the quality of user experience for our products. As a family man, Dave enjoys spending time with his wife and daughters and is an avid movie buff.

Our Mission

Universal believes in exceeding expectations. Our adaptable software solutions enhance the efficiency, profitability, and effectiveness of our clients' systems, while our personable staff ensures that all your needs are met. We have the solution for your success.

Our Values


We are committed to delivering reliable products and ensuring our clients have consistent access to our team for technical support and assistance.


We are dedicated to providing services that are always evolving to meet the needs of our clients and keep pace with the changes in technology and compliance.


We are devoted to helping our clients achieve success and act with integrity and honesty in everything we do.


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