Patient Outreach Services powered by AssureTouch are integrated with your HDMS system.
Create custom calling campaigns that will call or text your compression therapy patients when they have a qualifying prescription and have met their resupply frequency days, and let the orders flow into your business without taxing your front end staff any further!
What will my patients hear?
Your compression patients will hear a recorded script by a voice artist rather than a robot, indicating that this is [YOUR BUSINESS] calling about their compression stockings. After a short HIPAA verification the automated call or text will ask the patient if they'd like to reorder _____ supply, or if they'd like to speak with your staff.
The qualified Patient Outreach order will then create an unscheduled order in HDMS along with an account note. Connect your business to the Essity vendor, shipping BSN/Jobst products and watch a completely hands free process as VendorLink picks up the order request and transmits it automatically to the vendor for shipping to your patient. Those orders will automatically confirm and create revenue when the delivery response is received.
Prefer to interact with your customers? Orders created by Patient Outreach Services can also be printed and prepared for patient pick up or home delivery.
Check out this info sheet to learn more about what AssureTouch is offering to HDMS clients here: