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2017 Users Conference
September 20 - September 21
The 2017 HDMS User Conference was held on September 20th & 21st in Livonia, Michigan. The conference was attended by 92 HDMS users, 15 sponsors and speakers and over 20 Universal Software staff. This year’s Users Conference included an HDMS Boot Camp lead by Laura Rudd, Jillian Miller, and Tami Johnson. The two-day boot camp was attended by 25 HDMS users.
Over 96% of attendees rated the 2017 Users Conference as excellent or good, 100% learned new HDMS information, and over 70% took actionable information from the conference that they play to put to use in their operation.
The evaluations revealed that learning more about HDMS features, and networking with other HDMS Users, were the top two reasons people attended. The strong faculty of speakers, networking with USS Staff, industry updates and meeting with sponsors were also ranked highly by attendees. The 2017 Keynotes were given by Kelly Grahovac of the Van halem Group and Chis Kinard of LifeHME.
The conference included 26 educational sessions over the two days. The highest ranked sessions were DEVELOPING METRICS, led by Joey Graham and Carmen Vasquez, RETAIL COACHING led by Gina Owen and Lisa Anderson, and EVERYTHING AUDITS by Kelly Grahovac and Mary Stoner.
Also new this year was a Tech Pavilion that included product and sponsor discussions of HDMS modules. The four conference sponsors were: McKesson, Allegiance Group, ZirMed and Prometheus Group.
Fun night for the conference was at Lucky Strikes where over 100 people bowled and sang their hearts out with Universal’s own Support Specialist turned Karaoke DJ Todd Carmen. The winning bowling team included: Jo Young (Vital Care), Chris Ayshford (Mayo), Bruce Gehring & Anne Orrick (Allegiance Group), Joey Graham (Prometheus), Kelly Grahovac, (Van halem Group) and Chris Dobiesz (Universal). The top individual bowler was Universal’s own Diana Mosher.